Information
SHIPPING POLICY

Shipping Overview

At www.thebootly.shop, we prioritize efficient and reliable delivery for all your footwear needs. Whether you're seeking rugged outdoor companions or refined everyday styles, our team processes orders within 1-2 business days after payment confirmation. We partner with trusted carriers to ensure your carefully curated selections arrive in pristine condition, packaged with protective materials to withstand transit.

Shipping Timeframe

Processing times may vary slightly during peak seasons, but most orders are dispatched within 48 hours. Delivery durations depend on your location and selected shipping method. Domestic shipments typically reach you within 5-7 business days, while international deliveries may require 10-20 business days. Rest assured, we'll send a confirmation email with tracking details once your package is en route.

Shipping Costs

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Shipping Regions

Currently serving customers across North America, Europe, and select Asian countries. Some remote areas or islands may have restricted delivery options—contact [email protected] for specific inquiries. Unfortunately, we cannot ship to embargoed regions or countries with complex customs regulations.

Order Tracking

Upon shipment, you'll receive an email containing your unique tracking number and carrier links. Monitor your package's journey directly through our partners' portals or via your account dashboard. For consolidated shipments, tracking updates may appear sequentially as items are processed.

Delayed or Lost Shipments

While rare, delays can occur due to weather or customs inspections. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, please contact our support team at [email protected] with your order number. We'll initiate carrier investigations and provide replacement options if necessary.

Customs & Import Duties

International customers are responsible for any applicable taxes, duties, or brokerage fees imposed by their country. These charges are separate from your order total and typically collected upon delivery. We recommend consulting local customs authorities for estimation tools—unfortunately, we cannot pre-pay or predict these fees as they vary by destination and product category.
Cart
Explore Quality Footwear for Every Journey | Sole Adventure Footwear
Your cart is currently empty.