Hey there! Ever had one of those moments where you just wanted to talk to a real person about something? Yeah, we get it. That’s why at The Bootly, we’re not just another faceless online store. We’re a small team of boot enthusiasts who genuinely care about your experience. Fun fact: Our founder, Jamie, still replies to every single email personally—even if it’s just to say thanks for reaching out. Crazy, right?
Whether you’ve got a question about sizing (we know, it’s tricky!), need help with an order, or just want to share your latest boot selfie, we’re all ears. Here’s how you can reach us:
Honestly, some of our best product ideas came from customer emails. Like that time someone asked, "Why don’t you make waterproof boots for city puddles?" Boom—next month, we launched our Urban Puddle Stompers. So don’t hold back! Tell us what’s on your mind, even if it’s just to say hi. We read every message (and yes, we’ve framed a few of the funnier ones in the office).
P.S. If you’re wondering about our name—yes, "Bootly" was totally a typo in our first business plan. But we liked it so much, we kept it. Imperfections make things interesting, don’t you think?
